Empowering Canadian families through accessible financial programs for homebuying and secure homeownership.

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Privacy Policy

We Value Your Privacy

We collect minimal details to enhance your experience. Your data is protected, never sold, and shared only when legally required. Using our site means accepting this policy.

1. Introduction

Home Ahead (“we,” “us,” or “our”) explains how we collect, use, store, and share personal data when you:

  • Visit or interact with our website (“homeahead.ca”) or any page that links to this notice.
  • Engage with us by phone, email, social media, or in person.

If you disagree with any part of this Privacy Policy, please refrain from using the Site.

2.Information We Collect

  • Personal identification data – name, postal address, email, telephone number, and similar.
  • Usage data – log files, IP address, browser type, device identifiers, and cookie information.
  • Optional marketing data – your preferences, survey responses, or support inquiries.

3.How We Use Your Information

We process personal data to:

  • Create and manage user accounts.
  • Provide, operate, and maintain the Site and our services.
  • Process and manage inquiries and support for our programs.
  • Respond to inquiries and offer customer support.
  • Send administrative or promotional communications (with opt-out).
  • Conduct analytics, improve functionality, and detect security incidents.
  • Comply with legal obligations or protect vital interests.

4.Sharing and Disclosure

We share data only when necessary with:

  • Service providers (hosting, analytics, payment processing).
  • Professional advisors (auditors, lawyers) under confidentiality obligations.
  • Authorities when required by law or to protect rights, safety, or property.
  • Successors in the event of merger, acquisition, or asset transfer.

5.Cookies and Tracking

We use first- and third-party cookies for essential functions, analytics, and advertising. You can refuse cookies via browser settings, but some features may not function.

6.Data Retention

Personal data is kept only as long as necessary to fulfill the purposes described above, unless a longer period is required by law.

7.Data Security

We employ administrative, technical, and physical safeguards (encryption in transit and at rest, role-based access, regular audits) to protect personal data.

8.Your Rights

Subject to local law, you may have the right to access, correct, delete, restrict, or transfer your data, and to object to certain processing. To exercise any right, contact us using the details below.

9.Do-Not-Track Signals

Our Site currently does not respond to browser DNT signals.

10.Updates to This Policy

We may revise this Privacy Policy periodically; the “Last updated” date above reflects the latest version.

11.Contact

Questions about these Terms should be sent to: